Everytime I try to scan for viruses or update the program, it tells me that "the feature is still loading" and to try again in a few minutes, but I bought the program about a month ago. Any ideas?
I downloaded Trend Micro PC- cillin 14 awhile ago, but it won't let me scan for viruses?internet security
Hello
Run computer Maintenence first - see below:
Computer Maintenance (Do this first)
This should be done before running ChkDsk (Check Disk, Hard Drive maintenance program) and Defragmentation (File and Folder organizer)
Clean up unnecessary files and folders first as soon as you start your computer (before you use any other program or application).
In Windows XP do a search for files that start with ~$.
Click on Start, Search
Click on All files and folders
Type ~$* in the All or part of file name field
Click on More advanced options and make sure the first three boxes are checked:Search system Folders
Search hidden files And folders
Search subfolders
Click Search. Highlight all the files found. You can delete these files.
If there are some in use, the computer will not allow you to delete them.
Take note of the filename that cannot be deleted. Click OK.
Look for the filename in the list that cannot be deleted.
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